Legal Terms and Conditions

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for store credit only. Please see below for more information on our return policy.

RETURNS

All returns must be postmarked within three (3) days of the delivery date. All returned items must be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS

To return an item, please email customer service at info@dezjorn.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging, and mail your return to the following address:

DEZJORN INTERNATIONAL LLC

Attn: Returns

RMA #

PO BOX 32  

MUSKEGO, WI 53150  

United States  

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return. 

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least ten (10) days from the receipt of your item to process your return And issue store credit. We will notify you by email when your return has been processed. 

EXCEPTIONS    

The following items cannot be returned:

     ●     DIGITAL SERVICES AND GIFT CARDS   

●     UNDERWEAR

For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange. 

Please Note

     ●     Sale items are FINAL SALE and cannot be returned.     

Lost or Stolen Packages
Dezjorn International LLC is not responsible for lost or stolen packages confirmed to be delivered to the address entered for an order.  Upon inquiry, Dezjorn International LLC will confirm delivery to the address provided, date of delivery, tracking information and shipping carrier information for the customer to investigate.

QUESTIONS

If you have any questions concerning our return policy, please contact our corporate office at:

929-777-5676 

info@dezjorn.com